This is just a quick note to thank you both for the successful sale of our family home. We chose the “Smiths” to sell our Titirangi family home of some 26 years because we wanted the highest price achievable. It’s not by accident or good luck that you were chosen, your signs complete with a sold banner are outside every million dollar plus home in Titirangi. We listed on the 1st of May and went unconditional on the 16th of May. We accepted a pre-auction offer on the 12th of May. This pre auction offer was $50,000 more than the successful bidder’s original offer. The net result was a new street record, exactly what Brendan promises in his energetic spiel. I can say that at all times Brendan & Rebecca worked on our behalf. The result they achieved endorses this belief. This is rare and reason enough to choose them. In conclusion, choose the “Smiths” you will have fun while getting the best market price.
Ralph and Deborah Ball - 23 Tawini Road, Titirangi
Craig, Brendan & Rebecca, we were over the moon with the price you achieved for our house at 310 Glengarry Rd. We were kept informed every step of the journey towards a wonderful conclusion and would recommend "The Smith Team" to anyone who values a warm professional service.
Diana & Gordon
Brendan handled the majority of our sale, and we found him to be very positive, proactive and professional at all times. It was reassuring to know that he and Craig have such in-depth knowledge of and experience in selling property in our street. Their assistant Rebecca kept in close contact and was a delight to deal with. We had initially been reluctant to sell by auction, but the whole team worked together seamlessly on the big day, putting us at ease and ensuring that it all went without a hitch. One word of advice: don't play table tennis with Brendan. He will smash you.
May Trubuhovich & John Johnston
When we decided to sell our property in Titirangi, there was no hesitation - the Smiths were the guys we'd enlist as our agents. Craig Smith sold us our house back in 2001, he lives and breathes Titirangi, his passion for the area is infectious and given he has lived in our street and just lives around the corner now what better person is there. Right from the start, the professionalism, passion, knowledge and skill was evident.. Integrity that you just don't get these days, they say they are doing something and they deliver. Craig and Brendan's service was driven through Rebecca who, for us, totally completed "The Smiths". Rebecca was delightful, personable, and she knows her stuff - she was all over every detail. The contact, follow through, weekly reports with honest feedback, advice and above all a stellar result was incredible service by the Smiths from start to finish. Their last auction for 2015, and you would've thought it was their first - their energy was amazing. Thanks to the Smiths we sold under the hammer well above our expectations - all because they had what it takes to sell our lovely home in beautiful Titirangi. Our recommendation if you are selling - call the Smiths and get the service that all vendors deserve.
Gillian & Russell
Brendan radiates energy, enthusiasm and competence; vitally important qualities for representing and handling the sale of your precious home. He is focused, accurate, punctual and reliable. He is also prepared to go the extra mile, helping out in practical ways which can be of huge help to the vendor or buyer. Searching for an attractive, well built home in a peaceful and convenient location during the height of the recent property boom was a daunting prospect. Despite my being highly risk averse Brendan was able to coax me into purchasing a beautiful home at auction although I had not yet brought my own property to market. I had assumed that this would be an incredibly stressful thing to do but can honestly say that Brendan’s abiding optimism and confident understanding of the best way to proceed meant that the whole process unfolded like an incredibly well oiled machine. Brendan knows the Auckland property market through and through and you can rely on him to keep you fully informed and guided through out the selling process. He has much experience in real estate and can predict both price and buyer outcomes with considerable insight and accuracy. I would not hesitate in recommending Brendan and his brother Craig to vendors and buyers in West Auckland.
I've recently experienced Brendan Smith from Austar Realty Titirangi while looking to purchase a property. I would definitely use his services should I be looking to sell, here's Why: Good Energy, fast reaction times, active and pro active even after hours, (when no sane person should be working). I'd rather have him as my selling agent than purchasing through him, because he did a good job of getting his client their desired price in the face of me considering otherwise. As per the 5 stars, definitely recommended.
You have all been fabulous to work with and made something that could have been very stressful so much more enjoyable. We really liked working with you all and felt in very safe hands and that you were all doing your absolute best for us. We will most certainly be recommending you all to friends and neighbours and I’m sure you’ll be seeing more business come your way from my immediate family in the next few years.
Nicola & John
Thank you so very much for all you and your team have done for us in selling our house. We do so admire excellence and hard work in any field but you, Brendan and Rebecca have exceeded our expectations which we have found are so often regarded as unreasonable or unrealistic. Our previous attempts at selling the property were disastrous. True, the timing couldn't have been much worse but even so we believe that you would have still achieved a sale. You certainly would have prevented us from making a terrible mistake which has cost us a great deal of money and we're not talking about the eventual sale price! We first became aware of your company when Brendan brought prospective buyers round to view when we tried to sell that first time. With hindsight even on such short acquaintance it was clear then that you were well ahead of the competition when it came to real estate sales so we always knew that we would ask you to sell the house when we tried again. We had thought that we would have to return to New Zealand to deal with the sale including in particular preparing the house. This would of course have been a very expensive option which we eventually ruled out. So we were left wondering what we were going to do. Frankly we were very worried but then after speaking with you we knew that there wasn't going to be a problem. You did it all, organising the maintenance company, the home stagers and the photographer. All these people did a brilliant job. We've always thought that we could prepare a house for sale but we couldn't have competed with the home staging company you brought in. The photographer did an amazing job and the photographs were absolutely stunning. They were so good that we came close to taking the property off the market and returning to live there! The home maintenance company clearly did a great deal of hard and tedious work which contributed as much as anything to the sale. Please be sure to pass on our remarks and very sincere thanks to all concerned. In the circumstances "Thank you" really does seem hopelessly inadequate but I don't know what else to say so thank you, thank you, thank you.
Peter & Angela Hadley
Craig and Brendan took on a challenging assignment when they signed me up. Previous interactions with real estate agents (from other firms) had left me disappointed, cynical and expecting endless errors and empty words. These guys turned that around. They were cheerful and enthusiastic without encouraging false optimism. They worked energetically and consistently. Throughout the whole process they treated me, my tenant and my property with respect. They understood what a significant ‘life event’ selling my house was for me and, between them, managed to keep me reasonably calm and confident. We had a lot of laughs but I always knew they were serious about their work. I’m very happy with the result and would have no hesitation in recommending “The Smiths” and their wider team. To sum up: With other agents I’d had some tiffs, But that all changed when I met “The Smiths”. Outstanding work by Craig and Brendan, And – thanks to them – my happy ending. Thanks!
On our first meeting with both Craig and Brendan they came across as super professional, very well prepared, very well organised and very well groomed, They both have a very easy going personality and were a million miles ahead of their rivals. After 6 different appraisals from 6 different agencies it was intermediately clear to us, there was no comparison with the other agencies we meet and our choice to go with Austar Realty was made with ease. Keep up the good work guys Sharon and I both loved having you two around.
Brent & Sharon Marquart
Thank you very much Brendan and Rebecca! You have both done a brilliant job! Our property was tenanted out, which meant viewings were limited and only qualified buyers could come through. We could not hold weekend open homes, and were not keen on an auction. Given these limitations, Brendan & Rebecca still managed to bring through a good number of parties. Brendan remained very positive throughout, despite our price expectation. His intensity level was really good, and we really appreciated his personal touch and advice. Through his efforts, we had a multi-offer situation, and we accepted an unconditional offer that we are really happy with! We would highly recommend Brendan & the Smiths to any homeowners looking to sell in Titirangi and the West.
HC and Heather
When we wanted to sell our place on the beachfront in Huia, the Smiths were recommended to us as agents. O happy choice! Brendan is energetic, communicates so well, and captures the spirit of the owners and of the place - an aspect we greatly appreciated. He has such a gift with words, and obviously loves his work of matching people and properties. Meeting up with the other members of the Smith team on the day of auction showed us clearly how closely they work together – to the benefit of all.
We first met Brendan Smith three years ago when we started our search for a home in Titirangi and always found him to be very enthusiastic, positive and professional. When we decided to sell our home (as we are relocating out of Auckland) Brendan was the first person we thought of. After listing our property with Austar Realty and 'The Smiths' we primarily dealt with Brendan and Rebecca Smith. Brendan is a very dedicated agent who often works late hours while maintaining his friendly, enthusiastic and knowledgeable approach. He was diligent in keeping us updated with a weekly report on any prospective buyers leading up to our auction. Rebecca was also an integral member of the team handling all of the important documentation via email but always in a professional and prompt manner. On the day of our auction we met Craig Smith who competes the trio and together they all work seamlessly to get a great result. We wouldn't hesitate in recommending Brendan and 'The Smiths' for your real estate needs.
Mary and David Berryman
The Smiths are true masters of their craft and their results are a reflection of this. Craig, Brendan and Rebecca are passionate about property, the sales process and most importantly relationships. This is clearly not just a job for them, but a body of work over a lifetime. With houses and families etched in their memories from years of previous sales, they are a walking encyclopaedia of property knowledge. As intuitive and dynamic people they tailor their approach to best fit the situation. This mode of operating is what made us decide to work with them and no doubt also converted the people who subsequently brought our home. We're really pleased with the end result and would recommend 'The Smiths' to friends and family after our successful experience.
Claire and Dane Stewart - 12 Taraire Road, Titirangi
You guys have all been awesome. A perfect team and I knew we'd made the right decision before we even started. You've set us up well for our next adventure and we'll be back one day!! There is one of these (bottle of champagne) waiting for Rebecca, Brendan and Craig which I'll drop in to the office next week on Friday.
Cameron and Rebecca Wasley - 27 Cochran Road, Oratia
After listing our home with another agency for many months without success, we chose to list with Craig Smith and his team. He recommended a media marketing campaign package and then Auction. When the home did not sell at auction, Craig and his team then immediately worked tirelessly with interested parties to achieve an unconditional cash offer that fulfilled a satisfactory sale conclusion the very next day. We were impressed with the real estate business expertise and tenacity of the entire Smith team as they worked on that sale.
Neil and Margaret Newcombe - 170 Scenic Drive, Titirangi
By chance, I asked The Smiths to appraise my 2 bedroom house for a possible sale a few months ago, and short listed them when it became clear I would be selling. So why did my family decide to go with them? Brendan Smith agreed to an evening meeting at 8pm with myself, my daughter and son in law without hesitation, and was very enthusiastic about his ability to market and sell the house for a good price. He came prepared with facts and figures, complete with a folder of information and gave us guidance without hype. He was realistic and positive, clearly an experienced salesman. That the auction would be on site, tipped the balance in favour of Austar Realty. Then Rebecca entered the picture, always cheerful, very efficient with the paper and computer work, sending endless photos at 9 or 10 at night in order to meet advertising deadlines and gentle email reminders that there were still information to be sent to them. The whole Austar team was rounded up to visit the house after their weekly meetings, to ensure good exposure. Suddenly there were potential buyers wanting to come at times different to the open home, and then unexpectedly an early pre-auction offer! Now The Smiths really sprang into action. The auctioneer made contact with us in the evening to discuss the auction details, advertising was altered, paperwork was produced for signature and people were advised of the change of auction date. Within 5 days a successful evening auction had taken place on site. The price considerably exceeded my expectations. Post auction paperwork was completed quickly, with the refund for unused advertising and deposit banked within 24 hours. I would strongly recommend trusting your house sale to The Smiths.
Wendy Benjamin - 69 Konini Road, Titirangi